Frequently Asked Questions

Frequently Asked Questions

Q: What happens if it takes longer than 20 minutes to fix my appliance?

A: Probably about 80% of repairs are completed within half an hour however if your fault is more complicated you will be informed that it will exceed the standard call out during diagnosis of the appliance. Once the call out exceeds 20 minutes you are charged a minimal rate per quarter hour.

Q: Am I charged a second call out if you do not have the part needed to fix my appliance and have to come back?

A: No. You are only charged for the initial call out and if we have to come back to fit a part you are just charged for the part and possibly additional labour.

Q: What areas do you service?

A: To offer quicker service we concentrate our service area close to our workshop. The workshop is at Arundel near Harbourtown, and we service from Sanctuary Cove to Broadbeach and west to Nerang and Upper Coomera. About once per week we may call outside these zones depending on booking volumes and demand.

Q: I work in an office and cannot get home during the day, how can I have my appliance serviced?

A: We have limited appointments available out of normal working hours. Please advise the receptionist if you need a callout outside of 9 AM to 5 PM.

Q: I may not have the cash on me for the repairs when the technician calls out, how can I pay?

A: The technician can accept cash, cheque, and has an EFTPOS machine for card payments or you can do a immediate bank transfer.

Q: What cards do you accept?

A: Visa Card, Mastercard and American Express as well as the debit cards.

Q: What is your warranty?

A: The warranty on spares vary from manufacturer to manufacturer and is from 3 months to 12 months. We will provide warranty for parts and labour for the period the manufacturer provides us with however if your machine fails outside the warranty due to a defective part or poor workmanship we may still cover it under warranty.

Computer boards are generally not covered for more than 3 months due to the sensitive nature of the boards. Lightning strikes, power surges and failing components can all destroy computer boards and are not considered a manufacturing defect.

Q: What brands do you service?

A: All the leading brands such as Hoover, Simpson, Fisher & Paykel, Dishlex, Kelvinator, Westinghouse, Kleenmaid and LG. Due to the increasing number of manufacturers there are other brands we service so mention the brand and suburb you live in when you first place the call.

Appliance Tips

Appliance Repairs Gold Coast Appliance Tips

We have compiled a list of appliance tips that will help keep your appliance in top running order, these may not Appliance Tipsprevent your machine from breaking down but hopefully save you the cost of any unnecessary service calls.

Oftentimes, we neglect those simple tips that can help us prolong the usage of our appliances. This simple occurrence might lead to several problems which may result to an early replacement of your appliances.

To help you in getting ideas on what are the simple yet important tips, we have summed up all information that are based on our experiences or from the advise of an expert. Below is the list of appliance tips.

 

 

List of Appliance Tips:

Fridge Tips
Oven Tips
Cooktop Tips
Microwave Oven Tips
Washing Machine Tips
Dishwasher Tips
Clothes Dryer Tips
Garbage Disposal Tips

Check out for more tips here at Appliance Repairs Gold Coast.
Call for service on 55005744

Appliance Repair Service Gold Coast

Appliance Repair Service on the Gold Coast

Our service team can advise you whether to repair or replace your appliance. In some cases we can advise you over the phone whether your machine is worth repairing if it is a common fault. In most cases we will need to inspect the machine to provide the correct advice and if it is found the machine is not worth repair the only cost will be the minimum service call fee.

We service all the leading brands of appliances, well known names like -

  • Admiral
  • Amana
  • Baumatic
  • Blanco
  • Bosch
  • Dishlex
  • Electrolux
  • Fisher & Paykel
  • General Electric
  • Haier
  • Hoover
  • Kelvinator
  • Kleenmaid
  • LG
  • Omega
  • Samsung
  • Simpson
  • Smeg
  • St George
  • Technika
  • Viali
  • Westinghouse
  • Whirlpool
  • And more...

Here at Appliance Repairs Gold Coast we offer a wide range of services to make your life easier.

If you are a do it yourself we have a large range of common appliance spare parts, be aware of Queensland Electrical Licensing Laws before embarking on electrical repairs. If you inflict harm to yourself or someone else you may find yourself in legal hot water.   Appliance Repair Service

Our fully stocked service vans call to your house so you don’t have to lug your appliance around to find a technician.

If you do not want to spend money on an old appliance we can either install or supply and install  new appliances at very competitive rates.

Had a motor burn out or a power surge destroy your appliance? We can prepare an insurance report for your insurance company once we have attended to your appliance.

Call us today for help with your appliance repairs gold coast
Phone : (07) 55005744